{"id":13,"date":"2026-09-15T21:06:20","date_gmt":"2026-09-15T13:06:20","guid":{"rendered":"https:\/\/c.chafge.com\/?page_id=13"},"modified":"2026-09-15T21:06:20","modified_gmt":"2026-09-15T13:06:20","slug":"aide","status":"publish","type":"page","link":"https:\/\/c.chafge.com\/index.php\/aide\/","title":{"rendered":"\u5e2e\u52a9 \u00b7 Aide"},"content":{"rendered":"\n<div class=\"wp-block-group ar-inner-section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"ar-kicker wp-block-paragraph\">BESOIN D\u2019UN REP\u00c8RE ?<\/p>\n\n\n<h2 class=\"wp-block-heading\">Nous sommes \u00e0 votre \u00e9coute.<\/h2>\n\n\n<p class=\"ar-section-intro wp-block-paragraph\">Le marchand doit compl\u00e9ter ses coordonn\u00e9es de support et ses horaires avant l\u2019ouverture du service.<\/p>\n\n\n<div class=\"wp-block-group ar-note-card has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Service client<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Coordonn\u00e9es et horaires : \u00e0 renseigner par le marchand.<\/p>\n\n\n<p class=\"ar-availability wp-block-paragraph\">N\u2019envoyez jamais votre code PIN, votre mot de passe ni un code SMS au service client.<\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-group ar-faq-section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ar-faq-columns is-layout-flex wp-container-core-columns-is-layout-9ba6dbca wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"ar-kicker wp-block-paragraph\">ON VOUS ACCOMPAGNE<\/p>\n\n\n<h2 class=\"wp-block-heading\">Des questions ?<\/h2>\n\n\n<p class=\"ar-section-intro wp-block-paragraph\">Quelques rep\u00e8res avant de commencer.<\/p>\n\n\n<p class=\"ar-help-link wp-block-paragraph\"><a href=\"https:\/\/c.chafge.com\/?page_id=13\">Consulter l\u2019aide \u2197<\/a><\/p>\n\n<\/div>\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Comment l\u2019op\u00e9rateur est-il identifi\u00e9 ?<\/summary>\n<p class=\"wp-block-paragraph\">Le num\u00e9ro est normalis\u00e9, puis son pr\u00e9fixe est compar\u00e9 aux attributions publi\u00e9es par l\u2019ANRT via l\u2019UIT. Cette m\u00e9thode indique l\u2019op\u00e9rateur d\u2019origine, pas n\u00e9cessairement le r\u00e9seau actuel.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Mon num\u00e9ro a \u00e9t\u00e9 port\u00e9. Que faire ?<\/summary>\n<p class=\"wp-block-paragraph\">S\u00e9lectionnez manuellement votre op\u00e9rateur actuel et v\u00e9rifiez le r\u00e9capitulatif avant de continuer.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Est-ce que cette version r\u00e9alise une recharge ?<\/summary>\n<p class=\"wp-block-paragraph\">Le mode aper\u00e7u ne cr\u00e9e ni commande ni paiement. En production, le marchand doit configurer ses produits, son paiement et son processus de fourniture de la recharge.<\/p>\n\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Quels formats de num\u00e9ro sont accept\u00e9s ?<\/summary>\n<p class=\"wp-block-paragraph\">Utilisez un num\u00e9ro mobile marocain commen\u00e7ant par 06\/07, ou le format international +212 \/ 00212. Le num\u00e9ro national sans le 0 est \u00e9galement accept\u00e9.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>BESOIN D\u2019UN REP\u00c8RE ? Nous sommes \u00e0 votre \u00e9coute. Le mar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"homepage","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/c.chafge.com\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/c.chafge.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/c.chafge.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/c.chafge.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/c.chafge.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/c.chafge.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":123,"href":"https:\/\/c.chafge.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/123"}],"wp:attachment":[{"href":"https:\/\/c.chafge.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}